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Whenever a topic arises that listeners would rather not deal with, those who engage in ________ simply fail to hear or acknowledge it. judgmental listening defensive listening insulated listening selective listening?

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zj360
The correct answer is insulated listening. 

Insulated listening refers to the process whereby individuals deliberately or purposely avoid listening to or acknowledging certain topics.For instance, if a person meets their relatives for a holiday and their relatives start to discuss politics, religion or some topic that an individual would rather not discuss, he or she might actively avoid listening to the conversation. 

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