10) a direct deposit is: a DEPOSIT AN EMPLOYER MAKES INTO AN EMPLOYEE'S ACCOUNT (#4)
11) when you move money from one account to another is a: TRANSFER (#3)
12) what a bank might do to keep customers' money in bank: REQUIRE MINIMUM BALANCES (#3)
13) banks should prepare for: BORROWERS WHO DON'T PAY BACK LOANS (#3)
Hope this helps! :)
