Answer:
A well-structured employee segmentation strategy is key to the success of any retail business. Canadian Tire, for instance, understands the importance of segmenting its employees based on their roles, skills, and responsibilities within the store. This allows them to cater to the diverse needs of their customers and optimize store performance. By categorizing employees into sales associates, customer service representatives, inventory managers, cashiers, and department supervisors, each segment can have specific job duties and requirements tailored to their roles. Moreover, Canadian Tire also segments employees based on their expertise in automotive, hardware, or outdoor products, ensuring that each team has specialized knowledge and skills. This approach helps the company allocate resources effectively, provide targeted training, and enhance operational efficiency. In summary, by segmenting store employees, Canadian Tire can meet customer needs more effectively and optimize store performance.
Explanation:
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