Respuesta :
Customer relationship management (CRM) refers to the myriad of services that revolve around customers in business circles.
What does Customer Relationship Management (CRM) entail?
A technology for managing all of your company's interactions with customers and potential customers is customer relationship management (CRM).The objective is clear: Enhance business connections. A CRM system aids businesses in enhancing profitability, streamlining procedures, and maintaining customer contact.
What does Customer Relationship Management look like?
Examples of CRM marketing automation include sending a thank-you note to customers who make purchases. If a customer purchases a particular product, you can upsell or cross-sell it to them. distributing a coupon code as a birthday greeting. Sending a markdown to a client that hasn't made a buy as of late.
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