As Uber drivers may purchase the 7x7 experience quality improvement classes, these are examples of an on-the-job learning and development.
In human resources, the term "learning and development" refers to a function within an organization that is responsible for empowering employees' growth and developing their knowledge, skills and capabilities to drive better business performance.
Here, the part of the Uber case focuses on human resource management and the application of management knowledge and skills, which are designed to help the employee develop critical thinking ability and realize the practical power of sound managerial skills for solving problems in job and career.
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