Answer:
Step 2
Step-by-step explanation:
Step 2 because in step 1, they correctly wrote the factors of the polynomial as (x+6) and (x-2). But then in step 2, (x+6) suddenly became (x-6) and (x-2) became (x+2), which is incorrect.
The answers in step 3 should have been -6 and 2.
