Answer:
The answers are:
1. option D) John begins to draft a message to his boss falls under Sender encodes message
2. option A) William Fairaizl left a voicemail to the job candidate, asking him meet with him at 4:00 p.m is Sender sends additional feedback to receiver
Explanation:
1. When John begins to draft a message to his boss, he is at the encoding of message step. At this point, he has gone past the ideation phase.
Ideally, the message he is encoding will be stored in his paper or electronic storage till he decides to send it through a channel.
2. When William Fairaizl left a voicemail to the job candidate, asking him meet with him at 4:00 p.m, in this case he is a sender responding to an ongoing communication.
There was a previous exchange from the candidate to him when he applied for which required him to send additional feedback to the candidate (the receiver).