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Sally Hodges manages the housekeeping staff at a luxury resort. Most of the workers she interacts with are originally from Guatemala. Sally has decided to take a course in Spanish in order to communicate better with her staff.
She is developing her ________ skills.
A) interpersonal
B) technical
C) leadership
D) conceptual
E) decision-making

Respuesta :

Numenius

Answer: (A) Interpersonal skills

Explanation:

   Interpersonal skills are one of the type of skills that used in everyday life for the communication purpose with the individual person, group and the people.

The interpersonal skills is also associated with the emotional intelligence and the helps in understanding the various types of attributes for motivating the employees and understand them emotionally in an organization.

The following are some examples of the interpersonal skills are:

  • Positivity
  • Self confidence  
  • Leadership quality
  • Flexibility

Therefore, Option (A) is correct.

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