Create a business process narrative and flowchart.

Deliverable #1 - MS Word

Create a business process narrative dealing with any business process.

Examples:

Accept customer payment
Process a shipping request
Stock materials
etc.
Please write in outline format.

Name
Step one
do this
do that
do the other
split like this
did they do the needfull?
Step two
...

Deliverable #2 - Visio Document

Create a flowchart of the process. Make sure to use:

Start and end
Diamond decisions
Document symbols
etc.
Flowchart requires at least two decisions