DIVERSITY AT JPMORGAN CHASE: Beginning in 2007, JPMorgan Chase & Company's (JPMC) strategy to encourage work force diversity evolved into a multipronged effort to attract, retain, and develop top diverse talent. Much of the success of this effort comprised a strong pipeline of talent for future consideration was built by Mark Settles (Diversity Recruiting Executive) who tried to integrate diversity into the talent life cycle, from recruiting to development, to creating an environment in which employees felt welcome as individuals who are free to maximize their talents anywhere in the organization. Qualification and Other Issues To make sure newly recruited talent stayed engaged, Settles organized a once-a-month Lunch and Learn. Various executives took turns hosting the discussions including CEO Jamie Dimon. These meetings provided quick answers to questions new employees had about the company and/or their positions, dispelling any misconceptions, and minimizing newcomer anxiety. Plus, it gave Settles and the rest of the executive team direct contact with the recruits and their experiences in the company. Shared experiences created a strong bond among newcomers. "It is so nice to have a community amongst ourselves," one recently recruited executive said "the belly laughing we do here that we don't do in our roles." They also celebrated when Neil Wilcox advanced to managing director and associate general counsel and Lauren Tyler was promoted to head of ||| O +46%